Cancellation Policy

Cancellation Policy - Minee's Jewellery

This cancellation policy outlines the terms and conditions for canceling orders placed on the Minee's Jewellery website or through our customer service channels.

1. Order Cancellation Rights

You have the right to cancel your order under the following conditions:

Before Order Processing

  • Full Refund: Within 1 hour of order placement
  • Instant Cancellation: No questions asked
  • Automatic Refund: To original payment method

During Order Processing

  • Within 24 Hours: Full refund available
  • Quality Check: Items returned to stock
  • Processing Fee: No cancellation charges

2. Cancellation Restrictions

Orders cannot be canceled once:

  • Item has been shipped from our warehouse
  • Item has been customized or personalized
  • Order is part of a promotional campaign with restrictions
  • Item is a clearance or final sale product

3. Contact Information

Minee's Jewellery
Email: cancellations@mineesjewellery.com
Phone: +91 XXXXX XXXXX
Customer Care Hours: 10 AM - 7 PM IST